When proposing services to our principals on the whole African continent, our aim was to offer the same service with the same quality standard of DPS in 54 African countries. In order to ensure the best possible service to our clients, we have decided to base our African liaison office in Dakar, Senegal, where all the files are centralised on the same model as our office in Antwerp, the concept being "one shop, one stop". We have also opened 2 offices in Ivory Coast covering the Abidjan and San Pedro ports, and the whole country.
Directly established in the heart of Africa, thanks to these offices, DPS offers to his clients direct and prompt service without any intermediary and at a reduced cost in North-, West-, East-, Central- and South-Africa.
We have chosen to engage expatriate professionals in our liaison office in Dakar, who have already proven themselves in Africa, and who are seasoned surveyors/ claim handlers. In Ivory Coast, our team is composed of senior surveyors, claim handlers, having a bright experience of the Ivorian field in many sectors.
They are the best surveyors to coordinate our African activities in light of their knowledge of local practices, local culture, local languages and specific constraints of the region. Contactable at all times, they are also in the best position to nominate the appropriate surveyor that corresponds to the needs of our client and to the technical situation.
A VAST CONTINENT ON THE RISE
The growth of the African continent, which at the moment is driven by energy, construction, transport and mining projects, far surpasses that of the well-established and developed markets in the West, which makes Africa essential for the insurance markets. Africa’s growth potential is one of the most remarkable of the planet in view of the relative virginity of the market. The insurers face an economic boom in this continent. It is therefore imperative that their partners can respond appropriately to this explosive demand