Offerte aanvraag

CLAIMS COORDINATOR – INTERNATIONAL DESK – HQ

DP SURVEY GROUP (DPS) is an international survey company delivering claims and risk managementservices to the insurance industry across several business lines such as Marine, Non-Marine, Renewables,..as well as a dedicated desk for Perishables. We are headquartered in the Port of Antwerp from which allglobal operations are overseen and also have several branch offices in Europe, Africa, China and the USA –delivering services worldwide to a global customer base. The DPS team is internationally recognized forits best in class, accurate and efficient investigations and to support our growth – we are looking for you!

CLAIMS COORDINATOR – INTERNATIONAL DESK

Job description

As a key member of our International Team, you will:

  • Coordinate claim surveys for clients in collaboration with our global network of seasoned surveyors.
  • Organize and oversee joint surveys to ensure accuracy and thoroughness.
  • Maintain clear communication with all stakeholders to keep them informed of survey developments.
  • Report investigation findings to clients, detailing the cause and nature of any damages.
  • Adapt to the fast-paced world of fresh produce by multitasking and managing multiple ongoing cases.
  • Work independently on tasks but remain part of a supportive and flexible team ready to assist whenever needed.

Why choose DPS?

Join our QUEST: Quality, Unique, Engaged, Speed, Transparency.
At DPS, you’ll find:

  • A role with responsibility, independence, and a dynamic, fast-paced environment.
  • A high-performance, ambitious work culture that’s all about work hard, play hard.
  • Competitive salary with attractive benefits.
  • Flexible work options to suit your lifestyle.
  • Convenient location: just 15 minutes from public transport and 10 minutes from the city center.
  • Enjoy our renowned after-work events, family gatherings, quizzes, and more!

What do you need to succeed?

  • Language skills: English is a must in our international setting, with Spanish preferred. French, German, Dutch, or other languages are an asset.
  • Proficiency in Windows and Office applications.
  • A curious mindset and eager to learn.
  • Strong written and verbal communication skills.
  • Excellent organizational abilities with a natural sense of structure.
  • Confidence to pick up the phone and engage with stakeholders.
  • Can-do attitude.
  • Being a flexible go-getter.

Who are we looking for?

  • Proven academic record (Bachelor-Master) or relevant experience.
  • Starters welcome; learning continues beyond school.
  • Knowledge of bio/technical/agricultural practices to fast-track progress.
  • Experience in international shipping is beneficial.
  • Background as (Fruit) Quality Controller/Manager or Surveyor is an advantage.
  • Someone who values short international trips.

Will you become our new colleague?

Good. Send your resume and motivational letter to hr@dpsurveys.com and/or diego.vermeulen@dpsurveys.com or give us a call on +32 3 295 10 50.