After closely monitoring the constant growth of the Chinese market, as well as the ever increasing import and export flows all across Asia, we decided to expand our services there by setting up local offices in Shanghai and Tianjin.

In order to ensure top quality and immediate response to our clients, a team of 10 highly experienced multilingual claims coordinators have been recruited to handle all cases under the concept of the “One-Stop-Shop”.

We have been involved in handling marine claims in Asia for many years and our presence in the local insurance market is steadily growing, with a record number of more than 1,500 files in Asia in 2021 alone. Moreover, strong relationships have been established with Chinese insurers and an increasing number of marine and non-marine claims are being handled internationally by our offices on behalf of Asian insurers.

Given the increasing trend of cases originating from or Asia, we want to offer our clients the opportunity and convenience of contacting claims coordinators in their own language and time zone, eliminating the need for intermediaries. This saves valuable time in urgent cases. We select and appoint experienced surveyors on every continent so that our clients do not have to go to the trouble of finding the right person for the job. Our team has also selected the most experienced local surveyors in China and other Asian countries to provide you with the most appropriate expertise for any type of claim.